Fake TRX Suspension Trainer: An Update

And here is another email.

Dr. Notley,

 

I wanted to relate to you a similar experience I had with purchasing a counterfeit TRX.  I live in Cleveland, Ohio and wanted to purchase a TRX after a friend demonstrated it for me.  I thought the $200 cost from Fitness Anywhere was high and found a company in British Columbia that advertised what appeared to be an older model for $129.99.

 

I purchased it and while waiting for delivery read online about other’s stories of discovering their recently purchased trainers were actually fakes.  I also viewed your blog entries and videos as well.

 

When mine arrived I was immediately suspicious.  Mine resembled the fake in your videos.  I emailed the seller with my concerns and asked if the item was authentic.  I was told that it was an older model and that this company purchases close-out items from all over the country.

 

After a week one of the cam buckles slipped.  I emailed Fitness Anywhere for help in determining the item’s authenticity.  Staff there asked me to email pictures of the handles, cam buckles, and main suspension point.  The next day I was informed that it was fake.

 

I emailed the seller and informed them the item was fake and not sold as advertised.  I also included the string of emails from Fitness Anywhere as proof.  I was able to get a full refund.  The fact that my claim that the item was fake was never disputed is evidence to me that the sellers knowingly sold a counterfeit item.

 

In a couple days I’m purchasing the actual item from Fitness Anywhere.  I just wanted to let you know how prevalent the sale of fakes is and to thank you for your blog posting which helped inform me as to the authenticity of my purchase.

 

Evan

Here are Evan’s photos of his fake TRX.

Looking at Jay’s images you can easily see that there is a quality difference in the stitching.  Evan’s images are a little blurry and hard to tell the quality but it definitely looks a lot like the one I had.

I have had people ask me, “Could it be that Fitness Anywhere is just saying that they are fakes so people buy the new product?”.  Yes, anything is possible, but this would be a horrible business practise on their part. If that practise was ever exposed their business would sink faster than a boat with a hole in the bottom.

I have also had people ask me, “If I bought a fake TRX and it doesn’t break and the cams don’t fail wouldn’t it be better to just buy the fake and save money?” I will admit that yes if it never failed it would make for a sound investment.  This is obviously not what Fitness Anywhere would like to hear, considering that they own the patent and had to do all the leg work to make the product, test it,  and to have it patented.  But the problem with buying a fake product is that if it does fail, and hopefully you don’t get hurt in the process, you can’t go to Fitness Anywhere to get a replacement.  They will be willing to guide you in the proper direction to get your money back thought, which is more than they need to but they do it anyways. So after it fails, and you don’t get your money back from the seller. You have two choices, buy another fake and hope it doesn’t fail as well, or buy an original and at least have some customer support if it fails.

Again, if you want to be assured that you are getting a quality product, with customer support, purchase your TRX directly through them (click here).

Thanks Jay and Evan for your emails

DrNotley

Related articles

• Exposing a “TRX Suspension Trainer” Fake (drnotley.blogspot.com)